We're just as excited as you are to get you started on your hair wellness journey. When your order is placed, it takes 1-2 business days to get it processed, packaged, and ready to go. Once we ship it, packages usually take 3-7 business days to arrive. If you're a subscriber, orders process automatically every month, or longer, depending on your subscription type. If you are leaving town or need to update your address or ship date before your next order, you can change your shipment date by logging into your account, selecting “Manage Subscription,” and then selecting “Change shipment date” under “Shipment Schedule.”